COVID-19 Services

Get Well Urgent Care is here for you during this public health crisis.

COVID-19 Testing

Rapid, PCR, and Antibody Tests Available

How to get tested – Lincoln Park location (see below for Southgate and Woodhaven):

Currently, we are able to accept walk-ins for COVID-19 testing at most times. When we get busy, here is the process for reserving a time:

Step 1

To receive a scheduled time slot, line up outside of our building. We will give you a form for testing that has a designated time. Time slot times range from 8:00AM-8:30PM on weekdays, and 8:00AM-5:30PM on weekends.

Please note:

  • Testing slot times book quickly. We recommend you present in the morning at 8:00AM. As soon as time slots are booked, we will discontinue testing for the day.
  • We only test one person per time slot; if you are multiple members in a family, you must take a form for each person.
  • For COVID-19 testing for travel, please contact the airline company to determine if PCR testing or instant testing is acceptable. We will NOT determine which testing is acceptable at time of visit for travel, although we always recommend PCR testing.

Step 2

Return to the clinic 5 minutes before your scheduled time and wait outside the building.

  • Please have ID, insurance, and payments prepared at time of visit. Cash testing is available for uninsured patients.

Step 3

We will bring you inside to a negative pressure room, and administer the test. After testing is completed, we will direct you to leave the building.

  • If you need a physical copy of the results, please wait in your vehicle parked in the save a lot parking lot. We will then call you to drive up to the front of the building and we will give you the results. Do not drive up until we call you. This may take 1-1.5 hours.
  • If you only need a verbal result, you can leave the premises and we will call you with results.

How to get tested – Woodhaven and Southgate:

Walk in instant COVID-19 testing now available, no appointment needed (at Woodhaven or Southgate – see above for Lincoln Park instructions).

Enter building and maintain 6 feet of social distancing. You will be taken into our negative pressure ventilated rooms, tested, and evaluated by a provider. After being tested, exit building. Results will be processed within 30-45 minutes. Wait in vehicle. Once results process front desk staff will contact you to re-enter building and pick up results. Please exit building and contact staff for any further questions or concerns.

Coronavirus testing - woman receiving nasal swab in-car

Viral COVID-19 Test

A viral test is a nasal swab test that looks for evidence of an active viral infection. If you are experiencing upper respiratory symptoms consistent with those of COVID-19 (cough, fever, body aches, fatigue, recent loss of taste), a PCR or antigen test can determine if you have coronavirus. A PCR test checks for the virus’s genetic material, while an antigen test looks for specific proteins on a virus’s surface. We offer both, including the rapid COVID test called the Sofia 2 SARS Antigen FIA, by Quidel. This is an antigen test that can produce results in as little as 15 minutes. This test has been approved for emergency use authorization (EUA) by the FDA.

COVID-19 Antibody Test

Antibody blood tests, also called serologic tests, check for the presence of antibodies to coronavirus in the blood. It can be used to detect a past infection. IgM and IgG are immunoglobulins produced by the immune system to protect against COVID-19. The level of IgM antibody begins to rise 1 week after the initial infection, while the rise in IgG usually appears after 14 days. Elevated IgG levels can last for 6 months or even several years. By testing for the presence of these antibodies, we are able to determine if a patient was previously infected by the coronavirus. The test does not diagnose an active infection or guarantee immunity to reinfection.

Hand holding patient's blood sample for Coronavirus Outbreak (COVID-19 testing) in laboratory, on blue panorama banner

Understanding COVID-19

COVID-19 is a new virus strain that has only spread in people since December 2019. It belongs to the same family of virus as the common cold, SARS and MERS. However, it seems to be more contagious than these related coronaviruses. According to current evidence, COVID-19 virus primarily spreads through airborne respiratory droplets, close contact, and contaminated surfaces.

Reported cases of COVID-19 range from mild illness to severe pneumonia that requires hospitalization. Older adults and immunosuppressed persons are at higher risk of complications. Some carriers experience no symptoms at all.

There is not a treatment for COVID-19, other than supportive care. Medical teams and researchers around the globe are working tirelessly to develop a vaccine and treatments. However, a vaccine likely won’t be available for another year. Until then, we will need to utilize wide-spread testing, quarantines, and social distancing to minimize the number of people who contract the disease.

COVID-19 Symptoms

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
Doctor wearing protective face mask against coronavirus - Covid-19 services Get Well Urgent Care Downriver

At Get Well Urgent Care, we are committed to staying safe and available during COVID-19.

The health and safety of our patients is our top priority. We have implemented new measures to minimize germ transmission and safeguard your wellbeing. Our clinic continues to offer our community a safe, sanitized, and comfortable place to seek care.

  • All surfaces (doorknobs, exam tables, drawers, etc) are wiped down at regular intervals and after each visit. We also perform a nightly deep clean.
  • We have reduced the number of surfaces you need to physically touch while in the clinic, and have hand sanitizer available throughout the facility.
  • All staff wear appropriate PPE and face masks. We also ask patients and parents to wear face masks while in clinic.
  • Our team triages all patients over the phone to make sure it is safe to visit.
  • We are limiting the number of people in the office and have reduced seating in the waiting area to ensure proper social distancing.

Frequently Asked Questions

Why is handwashing important to prevent COVID-19?

Washing hands for 20+ seconds with soap and clean water is one of the most effective ways to slow the spread of COVID-19. This is because the disease can live on surfaces for hours or days. If you touch a contaminated surface, you can infect yourself and/or spread the virus to other surfaces.

Learn more about the importance of hand washing and the best techniques to use.

Can I use hand sanitizer in place of soap and water?
Hand sanitizer that contains at least 60% alcohol can be an effective tool to combat COVID-19. That said, 20+ seconds of washing in soap and clean water is the most effective way to sanitize your hands. But, if your hands are not heavily soiled or greasy, or when you have no other choice, hand sanitizer may be an acceptable substitute.

Learn more about how to use hand sanitizer and other related issues.

Should I wear a face mask when I go out in public?

The CDC does recommend that you wear a cloth face covering in public settings. Wearing a mask or other covering provides a degree of protection to help you avoid infection, and also helps make sure you do not spread the disease. This is especially important because the disease can be spread by people who are not experiencing any symptoms.

Read on for more specifics and examples.

How do I sanitize the mail?

After receiving a delivery or collecting your mail, the CDC recommends washing with soap or using hand sanitizer. Specifically, they say:

  • After receiving your delivery or bringing home your takeout food, wash your hands with soap and water for 20 seconds. If soap and water are not available, use a hand sanitizer with at least 60% alcohol.
  • After collecting mail from a post office or home mailbox, wash your hands with soap and water for at least 20 seconds or use a hand sanitizer with at least 60% alcohol.
Why is Flattening the Curve Important?

By flattening the curve, we slow the rate at which people are exposed to COVID-19. This is important because the disease has the ability to spread very fast, overwhelming hospitals and other resources. By taking steps to slow things down, we give our systems the best chance possible to provide the treatment and care that will be needed.

Learn More »

What treatments are available for COVID-19?

There are currently no treatments available to directly combat COVID-19, although there are ways to treat many of the symptoms. Over-the-counter pain relievers, cough syrup, along with plenty of rest and fluids may be all you need for a mild case. More severe cases may involve hospitalizations and require the use of respirators or other life-saving treatments.

Learn More »

Can I take ibuprofen if I think I have COVID-19?

You may have heard that taking ibuprofen is not advised for patients who have, or may have, COVID-19. This was reported in mid-March based on a report that stemmed from a post on Twitter by the French Health Minister. After doctors and scientists from the WHO and CDC weighed in, it became clear that there is no compelling evidence that connects ibuprofen with worsening symptoms from COVID-19, or any other related complications.